If the issue persists after making sure the Share setting is enabled in iTunes, please submit a support ticket, and we'll be glad to help troubleshoot further and get everything transferred into iTunes for you. Clicking this option prompts the purchased music to begin transferring onto your computer. Instead of ' Name', you'll see your iPhone's name here. This option is near the bottom of the File drop-down menu. If you still can't transfer to iTunes or still have the question marks in Media Library, please close and reopen iExplorer and try once more. It's on the upper-left side of the iTunes window. Close iTunes Preferences and try using iExplorer again.

Press Command + C to copy the selected folders. To select all folders, press Command + A. Select the folders you want to move to your Surface. Click inside the Home window with your personal folders. Check the box to 'Share iTunes Library XML with other applications'. Connect the external hard drive to a USB port on your Mac and a power source (if required).Click on the Advanced tab of iTunes Preferences (far right).Before you move your iTunes library, it is recommended to make a backup just in case anything goes wrong with the transfer process. If the media folder has been split out to another location, or. On a Mac, click on iTunes menu > Preferences (or press command-comma). How to transfer iTunes library to your new computer. If the library is in the standard layout, an iTunes folder containing an iTunes Media folder, then share the music folder on the PC to the network, locate the shared folder on the Mac and copy in the entire iTunes folder, or use an external drive to do the transport. To do this on a PC, click on the menu in the upper left corner of the iTunes window and select Preferences. If you recently installed iTunes for the first time on your computer or updated on a Mac, the issue is going to be due to a new setting in iTunes 12.2, and to fix it, please follow the steps below: If you can't transfer any of your music or playlists to iTunes on your PC and question marks are showing next to your tracks in the Media Library section, that would indicate that iExplorer can’t find your iTunes Library database file which makes it impossible to compare what tracks are on your iPhone, iPad, or iPod vs.

How to transfer itunes from mac to pc